Dress and experience overall was great. I received heaps of compliments on the dress. I went to the shop itself, tried on two or three dresses, picked the one that fit best and hired it. The process was very quick and easy, and there was the option to hire a shrug and buy shoes as well. They were fine for me to return the dress half a day later than the usual hire period as well (I negotiated this when I hired it). Really appreciated the flexibility and simplicity of the process - when I returned the dress in person it was literally drop-and-go. No fuss. The only reason I am giving 4 stars rather than 5 is that the metal hooks on both ends of one strap snapped, which was annoying and I had to fix it with safety pins. I think the straps were added rather than part of the original dress, going by online photos. They were also darker than they seemed in another customer photo, though still a dark tan/nude colour. If you wore the dress without straps it would be absolutely fine, or wear it with a bolero or shrug like I did. If you wear it with the straps just pack a couple of safety pins just in case! This is the first time I've used a service like this and it absolutely saved my bacon after a last-minute outfit problem for my wedding lunch. It was so easy. I would definitely use Dress for a Night again and recommend it to others.