ADD A BACK UP DRESS
Not sure about the dress size or fit?
We believe there is nothing more important than feeling confident and comfortable in your chosen dress. That's why we offer a back up dress service to give you peace of mind ahead of your event.
When placing an order add a second dress to cart and receive an 80% discount. Whether you're unsure about fit, length, or simply want options on the day, the back up dress ensures you have another beautiful style ready to go so you can find your perfect fit with ease.
You can add a backup dress to your online order or in-store at our North Sydney boutique - just chat to our friendly team. It's the perfect solution to ensuring you feel your absolute best on your event date - no stress, no surprises.
HOW TO ADD A BAck up dress
If you’re looking for total peace of mind or just want more choice on the day, here's more information on how to add a back up dress to your order!
FAQS
Each dress is securely fastened with an instructions tag. Remove the tag from the dress you do wear, and keep the tags attached to the dress you do not wear. This lets our team know which dress you have worn to your event.
If you decide to wear both dresses, you will be charged the remaining hire fee for the back up dress.
For Express Post Orders:
If you need to request a replacement style, please contact our team as soon as possible so we can ensure it arrives in time for your event.
For In-Store Pickups:
If you are collecting your order from our North Sydney boutique, we recommend to try on both styles at the time of pick up. This allows our team to assist with any exchanges if needed. Once the dresses have left the boutique, we do not accept change-of-mind requests.
The discount code is applied to the dress of lower value in your cart.
We do not offer refunds on back up dresses. If you choose to wear the back up dress over your primary dress, we do not refund the difference in price between the two.
Post orders: Once received, if you choose not to wear either style, keep the tags attached and post back to store. On return, you will receive a store credit for both dresses (excluding postage).
Our back up dress discount is limited to one dress per order.
